LunaShift Virtual Assistance
Trust in our expertise to safeguard your assets overnight.
About Us
After years in property and vehicle rentals business, we noticed a recurring problem: guest support often disappears after hours. The result is frustrated hosts and missed five-star opportunities.
That’s why LunaShift was created — a team of U.S. on-ground overnight assistants based in Colorado dedicated to protecting your brand and your guests’ experience. We work all over the state, handling last-minute request with calm precision, ensuring each stay continues flawlessly through the night.
What We Handle Overnight
LunaShift supports your guests throughout the night with calm, clear communication and coordinated assistance for both property and vehicle rentals. When needed, our team can also provide in-person support for Colorado-based properties and vehicles.
Elite support beyond business hours
FROM MORNING TILL NIGHT...
Guests may get locked out or lose Wi-Fi in the middle of the night. We step in to resolve issues so you wake up to calm mornings.
We handle issues with professionalism, creating experiences that protect your reputation and build lasting loyalty.
Managing overnight operations shouldn’t be complicated. Our on-ground coverage with clear pricing keeps your business running efficiently through the night.
Our on-ground overnight team keeps your standards shining long after check-in.
Technology alone cannot comfort -We respond genuinely with empathy, turning stressful moments into positive experiences.
Our on-ground team runs overnight operations across Colorado, keeping every property and vehicle secure, supported, and guest-ready until morning.
Expert overnight oversight
Effortless luxury, uninterrupted nights
PER VEHICLE
$299/mo
Overnight monitoring and standby for one vehicle.
TOP Features/What's included:
Message monitoring and instant response
On standby to assist in-person 365 days a year
Coordination with your vendors, cleaners, and maintenance
Assistance with all smart-tech or access issues
On-site monthly meeting included in subscription
Daily morning summary of overnight activity
PER PROPERTY
$399/mo
Overnight monitoring and standby for one property.
TOP Features/What's included:
Message monitoring and instant response
On standby to assist in-person 365 days a year
Coordination with your vendors, cleaners, and maintenance
Assistance with all smart-tech or access issues
On-site monthly meeting included in subscription
Daily morning summary of overnight activity
Enterprise 10+
Custom
Bundled for portfolios with 20+ active properties or vehicles.
TOP Features/What's included:
Message monitoring and instant response
On standby to assist in-person 365 days a year
Coordination with your vendors, cleaners, and maintenance
Assistance with all smart-tech or access issues
On-site monthly meeting included in subscription
Daily morning summary of overnight activity
As a Colorado native, I know hospitality never stops. LunaShift is your reliable, hands-on overnight team, always on standby to assist in person when needed.
Founder, LunaShift VA
Nicole
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Always available
Book A Discovery Call
Learn more about our services
Set on joining LunaShift? Please fill out our form here.
Excellence around the clock
Attending to your guests, from dusk till dawn
We operate on Mountain Time from 5 PM to 9 AM, managing all overnight communication and issues for your properties and vehicles.
We respond instantly and arrive just as quickly, delivering calm, capable service right at your door whenever it’s needed.
We oversee and support all connected systems — locks, thermostats, Wi-Fi, and more — to keep everything running reliably through the night.
We work within your brand guidelines to deliver communication that feels authentically yours.
We work within your brand guidelines to deliver communication that feels authentically yours.
We work within your brand guidelines to deliver communication that feels authentically yours.
We work within your brand guidelines to deliver communication that feels authentically yours.
We work within your brand guidelines to deliver communication that feels authentically yours.
"Let LunaShift Be An Extension of your day team"
